We have a very high demand for appointments. This is made more difficult by the number of missed appointments, particularly when the apppointment has been extended to 30 or 40 minutes.
In October 2018, over 80 patients failed to keep their appointment, or contact the surgery to say they would not be attending. This worked out at 132 lost appointment slots totalling 21 hours 30 minutes.
If you are unable to keep your appointment, please telephone 0300 1231893 and let us know. Even calling 10 minutes before the appointment was due would be a help ! Please be considerate to other patients.