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Appointment Alert: In the month of July, 18 hours of GP and nurse time wasted due to non-attenders ; Please be considerate to other patients and cancel unwanted appointments. Please utilise Walk in Centres and minor ailments schemes at your local pharmacies where appropriate. Thank you


When We Are Closed

outofhoursShould you need to seek urgent medical advice when the surgery is closed, please telephone 0300 1231893 and listen to the full message which will advise on the appropriate action to take.

If you need medical help fast, but it isn't a 999 emergency, you can  now call NHS 111 who will direct you to the local serice that can help you best.  Available 24 hours a day, 7 days a week, calls are free, including from mobiles

Alternatives to visits to Accident & Emergency Dept:

  • The Midway Medical Centre, Morston House, The Midway, Newcastle

Open 8.00am - 8.00pm 365 days a year  Telephone 01782 663757

  • Hanley Health & Wellbeing Centre, Stafford St, Hanley, Stoke-on-Trent

Open 8.00am - 8.00pm 365 days a year  Telephone 0300 123 6759

Both centres will see non-registered patients but patients need to telephone The Midway prior to attending.

  • For the treatment of minor injuries, the Haywood Hospital, High Lane, Burslem offers a walk-in service. This centre is open Monday-Friday 7.00am – 10.00pm, Saturday and Sunday 9.00am – 10.00pm. The telephone number for the centre is 581112.
  • Your local pharmacy can give advice on aches & sprains, coughs & colds, sore throats etc.  Self care is often the best choice to treat these minor ailments. A full list of local chemists and their opening times can be found on NHS Choices website.


Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website